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Do you inspect the accommodation or screen guests?

We do not inspect accommodation or screen guests. This website is a platform that connects students looking for homestay accommodation with host families — the relationship is direct between the two parties.

What we do

We provide the tools for hosts and guests to find each other, communicate, and make their own informed decisions. We offer:

  • A secure messaging system so both parties can ask questions before committing
  • Verification checks that hosts can complete to build trust with guests
  • The ability for hosts to upload photos of their accommodation
  • The ability for hosts to display a verified phone number

What we do not do

We do not visit properties, interview hosts or guests, check references, or guarantee the suitability of any listing or person on the site. Both hosts and guests should conduct their own due diligence before entering into any arrangement.

Need inspection or screening services?

There are specialist agencies that offer accommodation inspection and guest screening services. These are independent of this website and you should expect to pay for them. A web search for homestay inspection services in Melbourne will return relevant options.

Building trust before committing: We encourage guests to ask hosts plenty of questions via the messaging system, request photos, and if possible arrange a visit before paying. Hosts can complete our verification checks to help reassure guests.